We question i am going to actually ever read my personal profits i am simply happy that I didn’t need certainly to invest lots of money to find this out
I withdrew $295 on July 2nd and get perhaps not received they yet (8/) however withdrew $ on July 14th, once again no cash as of 8/. I really do chats 4-5 each week without effects.
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I got made in initial deposit and obtained $2000 + bucks. The next thing you are sure that i’ve a zero balances. They tell me they didnt have the deposit to their end, nevertheless we have receipts. Exactly how is it acceptable.
Their cell support try zero. Their particular live talk doesn’t know any thing! My cost has-been escalated a bunch of hours. Im today into half a year and certainly will not encourage them to spend myself my personal best installment. Every fees i obtained from this casino is a headache. I must hound all of them for every single penny.. now my Vip updates might lower. That we you shouldn’t care and attention becauce i am going to never put here once more.
My personal detachment consult was actually accepted at the beginning of May, after three months of submitting paperwork multiple times. My fees happens to be a€?escalateda€? 3 times together with the money office. I have gotten absolutely nothing. One payment of $2250. That’s all.
Over three months ago At long last acquired! Very good news, or more I was thinking. Prior to my withdrawl I submitted all documents and facts must withdrawl if I ever won. I was notified 1 1/2 weeks after that they had no papers. We re-submitted all necessary all report work, drivers license, replicate of every or all charge cards utilized, electric bill, and financial report, consent kind. After another moth of countless phone calls and age emails, You will find read almost everything. Never was given paperwork, documents partial, I faxed and elizabeth sent at least 8 era all my info. Ultimately, over six weeks ago I was recommended for a much lower amount than I happened to be due when I got playing just to my money, utilized no added bonus, or unique laws, merely deposited my personal money. I was due 1, and that I’m obtaining (1,)supposedly. Therefore the entire process is over a few months and that I decline to play. We have transferred thousands of dollars, which arrives of my levels in 2 moments, but not to see what you are entitled to are a discrace. Worst knowledge actually. I have been because of the run-around for a lengthy period. What a horrible solution to perform a person your contact a VIP. And say 24/7 support. Which is a tale it always visits a voice mail.
I talked with a representative at coolcat/planet 7 was told that my personal revenue was at loans company. She told me it might take a few more months but i’ll get paid. Amusing they took all of them only some moments to get my cash…
Got about $300. Cash on April fifteenth, the wanted verification paperwork that we sent. I also sent a number of emails which i obtained a reply , they designated a ticket wide variety and would respond within 24 hours ….which they never ever performed. Chatted with a representative the guy explained that I sent records to the completely wrong current email address, it absolutely was the address which was regarding verification form. So I re-sent three times…
I am extremely worried now whether I will previously have my money after checking out everyone’s reviews right here. I did a withdrawal on 3/23 for only under $1,000 plus its nevertheless seated in pending updates. I contacted them last night to inquire of why they wasn’t prepared and was still resting within my levels plus they told me it absolutely was since they were missing paperwork. They informed me they sent myself a contact a few days before, but You will find never gotten an email from their website. And so the representative confirmed the excess documents I needed to convey to be able to a€?approve and processa€? my detachment thus I supplied they. It’s several days later and I also continue to have not received an acknowledgement they own obtained the documents and when We try to use the live cam, no one solutions. This is exactly ridiculous and I am worried if they are planning fade from the map before I have my personal revenue. Four several months and up to plan withdrawals is wholly unacceptable together with correspondence and customer service is awful. I will never ever play there once more.